Bonus: What to Do if You Lost Your Important Files
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If it doesn't, then the problem of Mac not shutting down will be solved. If the Safe Mode works correctly, restart the Mac and see if an unexpected issue occurs. You should note that it may take longer than usual to reach your desktop or login screen of your Mac, so be patient. If everything goas right, your Mac will start in Safe Boot. Keep holding the Shift key until you see the Apple Logo and a progress indicator on the screen.Ĥ. As soon as you hear the startup beep of your Mac, press and hold the Shift key.ģ. Turn off your Mac anyway you can and wait for at least ten seconds, then boot it up using the power button.Ģ. Using the Safe Boot deletes the system cache, hence solving the issue. Sometimes a corrupted system cache may prevent Mac from shutting down. This is another solution to Mac's shutdown problem. If an issue is detected, see the message describing the problem and then fix the problem accordingly.ĤPerform a Safe Boot to Fix "Mac won't shut down black screen" Issue Apple Hardware Test screen will appear.ģ. Restart your Mac and press and hold D when its restarting. Disconnect all external components from your Mac except mouse/trackpad, keyboard, and display.Ģ. Then fix those certain issues.įollow these instructions to do Apple Hardware Test:ġ. After that, follow the on-screen instructions to see if there are any issues. Apple Diagnostics will run automatically.ģ. Next, restart your Mac and during the restarting process, press and hold the D key. First, unplug all the external components from your Mac except mouse/trackpad, keyboard, and display.Ģ. Follow these instructions to use Apple Diagnostics:ġ. On the other hand, use Apple Hardware Test if your Mac is manufactured in 2012 or earlier. Keep in mind that you should use Apple Diagnostics if your Mac is manufactured in 2013 or later.
If your Mac won't shut down, then these two tools are likely to solve the problem. This includes things such as wireless components, system memory, logic board, etc. You can use the Apple Diagnostics or Apple Hardware Test to diagnose certain issues with the internal hardware of your Mac. If everything goes right, the problem will be solved.ģMac Won't Shut Down? Run Apple Diagnostics or Apple Hardware Test
Don't let go the keys until you see your Mac restarting. While it is turning on, press and hold these keys simultaneously: Option + Command + P + R.Ģ. If you cannot shut down your Mac, then resetting NVRAM might fix the issue. NVRAM is a special memory that stores certain settings of Mac and quickly accesses them when required. If resetting SMC did not solve the problem, then it is recommended that you reset NVRAM (PRAM). After ten seconds, let go all the keys and press the power button again. Also press and hold the power button while doing it.ģ. Now on the keyboard, press "Shift + Control + Option". Shut down your Mac and unplug the battery charger from it (if it is connected).Ģ. You can solve the issue by resetting SMC. Here are the steps:ġ. Sometimes an issue in SMC's configuration can prevent your Mac from shutting down. The SMC (System Management Controller) of a Mac is an integrated chip inside the logic's keyboard of your computer that controls energy in most physical components of the device. 2Mac not Shutting Down? Reset SMC or NVRAM (PRAM) Reset SMC If caused by frozen/crashing applications like Safari or Finder: To quit a Mac app normally, choose "Force Quit" from the app’s menu in the menu bar, or press Command+ the Q key. If you need to save a file, choose Save from the Alert Window for each document. If caused by unsaved files: Check the Dock for bouncing app alerts. Manually closing the app can cause your Mac to shut down without issues. Sometimes, a frozen/crashing app or unsaved files can prevent Mac from shutting down. Before shutting down your Mac, it is recommended that you close all of your running apps. This is a simple solution that has worked for many users. Top Solutions for "Mac won't shut down" Issue?Īll the following fixes are available for MacBook Pro, iMac Pro, MacBook Air, MacBook, iMac, etc. Once all the apps are closed, your Mac should shut down. You may see a warning suggesting you should save what you have been working on if there are apps with unsaved changes.
Press and hold down the Command key while choosing Shut Down if you want to skip the countdown. You will see an alert warning that your Mac will shut down. Click on the Apple logo in the top left of your screen, then select Shut Down. It should be easy to shut down your MacBook Pro/Air, iMac.
Solution 3: Run Apple Diagnostics or Apple Hardware Testīonus: What to Do if You Lost Your Important Files? Solution 1: Close All Apps before Shutting Down Top Solutions for "Mac won't shut down" Issue?
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